HSBC appoints Countrywide, who will provide a full range of valuation services to HSBC and, under the terms of the new agreement, Countrywide will also provide a number of surveying services direct to HSBC customers.
Commenting on the appointment, Chris Shaw, chief surveyor at Countrywide said: “Our business and service ethos is focused on maintaining our high quality standards and speed of service, which is underpinned by our innovative tablet PCs, unrivalled UK-wide coverage and industry experience. This approach compliments HSBC’s desire to further increase the quality of the service provided to their customers. We look forward to working with HSBC over the coming years.”
Guy Batchelor, managing director of corporate business at Countrywide, said: “HSBC is one of the world’s largest banking and financial services organisations and winning this contract reaffirms our ability to serve clients both large and small clients. This market calls for experience, financial security, scale and robust process controls plus the ability to deliver a detailed and challenging implementation plan once contracts are awarded.”