Property Renovations (Ely) Limited complies with and is registered under the Data Protection Act 1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data.
Consent – The information we collect
When you request an estimated offer or information regarding our property services, we need to know your name, email address and telephone number. We also need details of the property concerned.
We gather this information to allow us to deal with your enquiry effectively and to process any subsequent offer and purchase. The relevant information is then used by us to provide our services and to communicate with you on any matter relating to the provision of services and in general.
Personal data, or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.
- Contact Data: Include postal address, email address and telephone numbers.
- Profile Data: Includes the property type, number of bedrooms, bathrooms, property amenities, square feet of room, characteristics of the property and general free text information you provide in forms on the website.
- Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website.
We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to progress with our services.
How we use your personal data
The personal information that you submit to us by completing the forms on our website will be sent to us via email and will be stored on our computers and will only be used by us. It is also used in order to make a suitable offer for your property, to inform you of any changes to this site and to inform you by email of any special promotions.
The offer that we make based on the information that you provide will be provisional, will in no way be binding on either party until contracts of sale are exchanged and if acceptable, will be fully dependent on survey and contract.
We are in contact with investors throughout the UK and may contact them during the process of obtaining an offer for your property. When doing so, we will only ever provide them with the following information:
- First part of postcode i.e LN5
- Style of property
- Number of bedrooms
- Price required
If further information is required by a third party in order for them to make a suitable offer, we will contact you first to obtain your permission.
All warranties whether express or implied statutory or otherwise are hereby excluded.
We will not be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
Data Retention – How long we keep your data
We will retain all personal data for as long as the individual is a customer of the company plus 6 years. This is subject to any overriding legal or regulatory requirements.
Commitment to Security
When personal information is provided to us voluntarily by end users, we agree to make reasonable efforts to make such information secure. Only authorised employees, agents and contractors (who operate under confidentiality agreements) will ever have access to such information, and are also stipulated to make every effort to ensure security and integrity of the data.
Data Subject Right – Your rights to access personal information
In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by us and to request that any inaccurate data be corrected or removed.
As one of our customers, your personal rights are to:
- Be told by the Company what information they hold and for what purpose your personal data is being processed.
- Be given a description of the data held and the recipients to whom it may be disclosed.
- Have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.
Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you.
If any of the information that you have provided to us changes, for example if you change your e-mail address, telephone number or name, please let us know by sending an e-mail to firstname.lastname@example.org or by sending a letter to Data Protection Officer, Property Renovations (Ely) Limited, 19 Spital Street, Lincoln, LN1 3EG.
Anytime you wish to remove your details, please E-mail Us a message with “remove me” in the subject line.